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About

Terms and conditions of service with Kaidee.la

Before subscribing and making an order, please read the terms of this agreement beforehand.

After the Kaidee.la subscriber accepts and agrees to comply with these terms and conditions of service.

1. Scope:

  • Kaidee.la is a Online Shopping Agent website from Taobao.com 1688.com lazada and sourcing products from China. Kaidee.la is not a direct selling site , so our service scope provides services to help find or buy goods as customers need under the terms of a good sales plan.
  • We serve as a sales representative for non-merchandising customers , so ensuring the quality of the goods depends on the seller's warranty. We only help customers who are members to contact the seller and solve the problem.
  • In the case of goods with quality customers as members could not guarantee the product well and if during the warranty, the seller will change the goods back or shipping them, the Kaidee.la we will try a middle name in negotiation with the seller, you could. But we will not guarantee that the negotiations will come out of the way of customers.
  • In the event that the seller decides to change or return the goods in question , the goods must be returned to the seller , the customer must bear the expense incurred in transporting the country to the seller himself.

2. Terms of Details

2.1 Terms and procedures for procurement:

  • After purchasing a customer order via Kaidee.la and paid , we will immediately buy you a purchase , but we will not guarantee that all items will be processed ; Because it depends on the supplier (seller) that has the goods.
  • After purchasing a customer, the seller will send goods to our store in China for about 1-6 days.
  • We will check , pack and ship to Lao PDR, which will take delivery time under shipping conditions , usually 4-7 days. ;
  • After the machine arrives and checks the wholesale items , we will have messages and emails informing our customers. Membership or third party (who has been entrusted to members) who has come to receipt , must confirm that he or she is the owner or authorized by the owner and check the details of the machine before signing up, because after signing up, if there is a problem in the event of an incomplete or problematic issue, we will not be responsible for all the issues ;
  • Kaidee.la will not guarantee shipping, such as shipping time , damaged equipment during shipping , shipping information , customs duties , etc., depending on the service of the shipping company. We have the responsibility to provide you with the best information possible.

2.2 Terms of payment

  • Payment Mode: Members must pay 100% cash via cash payment channel at Kaidee.la office or transfer via foreign exchange bank. Kaidee.la will proceed to purchase.
  • Receiving Mode: Once you arrive at Kaidee.la Warehouse in Vientiane, you can contact us at our office and pay for Chinese, Lao or Thai - Lao (or weighing) shipments before you can ship your warehouse based on the weight or actual volume of the machine (see details at www.).
  • For Customers who are required to send a machine , whether it is a car or a passenger, the customer must pay (1) Chinese-Lao (or weighing) charges , ( 2) Bus service charges ; (3) shipping in (the capital - the province in question) which company we will keep rate (not increase) the company's local transport (may change the reference as appropriate) are first, the Kaidee.la can take out of the warehouse company transport in the capital to be delivered to customers through the company's local transport.
  • For customers who need to order specific goods such as gaming machines , ordering orders , ordering logos , orders from Alibaba.com, Aliexpress.com, etc., they will need to contact suppliers to find out the details we need to buy. By the way, kaidee.la will charge up to 3% of the purchase price in each case , which details customers can contact Kaidee.la directly.

2.3 Terms of cancellation of the order

Customers can cancel the order in the following circumstances and conditions:

  • Before payment is free of charge canceled ;
  • Prior to shipment in China received or delivered prior to delivery from China in terms of Authorized Returning Authorities, shipping costs returned to the actual seller of the goods and the seller's area , we will try to negotiate with the seller but will not be able to refund it in this case.

Customers can apply for refunds in cases where they can not be purchased:

  • In the event that the product is not available or the seller has no goods, we will send money back through the Kaidee.la Cash Bag account, the customer can withdraw money on the account at any time ;
  • In the event that the goods are delayed due to reasons of delayed shipping beyond 30 days after the payment has been completed, but not yet received , the customer can request a refund.

2.4 Detailed Terms and Conditions of the Bag Account Kaidee.la

  • Kaidee.la Wallet is a handy tool for financial transactions between clients who are members and   Kaidee.la us. The Bags Account will facilitate refunds to customers who are members in case we do not purchase them in each case (eg, no store, etc.). Additionally, the Bags Account also allows customers who can use cash to pay for their goods by automatically deducting their account if the customer deposits their money into the bank account and the amount of cash on the bank account is enough for the goods to be ordered.
  • The amount of money in the Kaidee.la Wallet is equal to the actual amount of a member of the membership that can not be transferred or otherwise used.
  • In the event that the order amount exceeds the amount in the Kaidee.la Wallet, it is not possible to use this money order automatically , the customer must pay the amount that is not enough, so we can buy it.
  • Customers can apply for cash withdrawals from the cashier's account in the form of cash at our office on a regular working day , or transfer to a commercial bank account once , after the day we request, we will attempt to repay or transfer within 24 hours (for normal business days). (Details about using a Wallet Wallet can be accessed at: WWW)

2.5 Guaranteed conditions

Kaidee.la is a Purchasing Manager from China , Thailand. We guarantee that:

  • After the customer has paid the bill, we will buy it within 24 hours ;
  • The goods that can not be ordered will be refunded to the member via the transfer channel into the customer's account of the customer and can be used further or withdrawn ;
  • Goods that match the colors , specifications , generations ... which customers choose ;
  • As a consultant to a client member in negotiating with vendors or suppliers in quality, color, specification, the package box .... to the customer membership required;
  • Speed up the seller and the shipping company as soon as possible.

Problems with machine problems can be divided into two cases:

  1. The machine is not available , such as color , not size ;
  2. Damaged machines , such as bumper products , bricks , bricks.

In the two cases mentioned above, we will be liable on the following terms:

  1. If the product costs less than 100 yuan (including 100 yuan), we will pay the following:
  • If customer accepts and removes it, we will refund 20% of the value of the goods.
  • If customer does not pick up the machine, we will refund 100% of the value and send it back to us.

2. In the case of goods valued at more than 100 yuan, we will be responsible for negotiating with suppliers (suppliers), as much as possible, to ensure that the supplier complies with the conditions that the customer is damaged , and how much less the supplier will comply with the requirements of the less demanding customers, as a result of the negotiations between the parties. In the event that the seller decides to change or return the goods in question , which must return the problem of return to China to the seller , the customer must bear the cost incurred in shipping to China to all sellers. (As stated in paragraph 1 above).

2.6 Unsafe Terms:

Kaidee.la We will not guarantee that:

  • The goods you ordered will be completely out of stock , depending on the seller or supplier ;
  • The quality of goods will be appreciated by you , depending on the choice of members and, as you know, the online ordering can not be manipulated , so before purchasing it you need to consider and ponder.
  • The timing will match the time the member wants , because the time is up to the seller to arrive at the premises, slow or fast, and the shipping company will delay or speed up , but usually if the seller has goods in stock and ready to export, it will take 7-14 days to arrive in Laos ;
  • When freight will not scratch scratch, dent asymmetric any specific delivery time may be the emergency suspension to the product, but we will try to sell package machines and companies shipping out more.

Vientiane Capital , January 2, 2019

Supplier of EOC Co., Ltd.